When you purchase a resource that gives you subscription-based access to the site's content, you will receive an email with an instruction on how to activate your subscription along with a subscription code or an access link.
Please follow the instructions in the email which will either involve you need to click the access link from the email that you received or apply the subscription code.
If you still get an error or it says that the code or the access link is invalid, try checking the subscription status from your account to double-check if you might have already activated your subscription without noticing it.
After trying these suggestions and still getting an error or invalid code/link, please feel free to contact us so we can follow up with this with the provider.
To learn more about digital resources at Learnerbly, please click this detailed article below: