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How can I archive a learner?

A quick guideline on how to archive a user.

Noemi Oracion avatar
Written by Noemi Oracion
Updated over a week ago

🔖 To archive a user on Learnerbly, you require admin access rights. Here's how you do it:

  1. Go to Admin > People

  2. Search for the employee and click on their Profile

  3. Click the red Archive learner button at the bottom left of the user profile page.

Please be aware that, in the event of terminating an employee, archiving their account will block them all access to Learnerbly and they will be unable to log in and request anything on the platform. If you still want them to get access to Learnerbly, but remove the ability to request, you can simply archive/deactivate the budget of the user.

❗️IMPORTANT NOTE❗️: If you need to unarchive a user, or if the user is a returning employee and you cannot add the user, is because you are using an archived email account. On those occasions, please reach out to our team on Intercom and we will be more than happy to help you with your request.

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