FAQs for Admins

Frequently asked questions by and for Admins

18 articles in this collection
Written by Marcos Martinez Rodriguez and Noemi Oracion

Managing your team

How can I add a user?

Yay! You got a new learner. Here's how to add them.

Written by Noemi Oracion
Updated over a week ago

How can I edit a user's account details?

Guideline on how to edit a user's account details.

Written by Noemi Oracion
Updated over a week ago

Why I cannot find a particular user?

No result when trying to search for a particular user?

Written by Noemi Oracion
Updated over a week ago

How can I archive a learner?

A quick guideline on how to archive a user.

Written by Noemi Oracion
Updated over a week ago

How can I unarchive a user?

What you need to know for unarchiving a user.

Written by Noemi Oracion
Updated over a week ago

Can I assign more than one ‘Group’ to a user?

Do you want to assign more groups? Yes, you can!

Written by Noemi Oracion
Updated over a week ago

Managing learning budget/credits

How can I add a budget to a learner?

A quick guide on how to add a budget.

Written by Noemi Oracion
Updated over a week ago

How can I remove a budget?

Do you want to remove a budget? Here's how.

Written by Noemi Oracion
Updated over a week ago

How can I top up or deduct a budget?

A quick guideline on how to top up or deduct a budget for your learners.

Written by Noemi Oracion
Updated over a week ago

Why am I getting an error when adding a budget?

Quick troubleshooting on getting an error when adding a budget.

Written by Noemi Oracion
Updated over a week ago

When should I archive a user vs. remove their budget?

Written by Noemi Oracion
Updated over a week ago

What happens to requests when a budget is removed?

What you need to know if you remove the user's budget after they created a request.

Written by Noemi Oracion
Updated over a week ago

When would I need to top up a user’s budget?

Learn when is the time you need to top up a user's budget.

Written by Noemi Oracion
Updated over a week ago

What happens with the budget when a user is archived?

A user left the company, what happens to their budget?

Written by Noemi Oracion
Updated over a week ago

Is it possible to set up particular users to have auto-approval for their learning budgets?

Written by Marcos Martinez Rodriguez
Updated over a week ago

Your superpower as an admin

How can I approve requests?

Learn how to approve requests.

Written by Noemi Oracion
Updated over a week ago

Can I change the content region of my team?

Do you want to change your team's content region? Here's how.

Written by Noemi Oracion
Updated over a week ago

How do I make a playlist?

How to create playlists on Learnerbly

Written by Noemi Oracion
Updated over a week ago