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FAQs for Users
FAQs for Users
Frequently asked questions by and for users
23 articles in this collection
Written by
Marcos Martinez Rodriguez
What is Learnerbly
What is Learnerbly?
Written by
Marcos Martinez Rodriguez
Updated over a week ago
How to use the Learnerbly platform
Written by
Marcos Martinez Rodriguez
Updated over a week ago
Learning Credits
What are Learning Credits / Budget?
Written by
Marcos Martinez Rodriguez
Updated yesterday
Resource is more expensive and exceeds my budget
Written by
Marcos Martinez Rodriguez
Updated over a week ago
Why can't I see my budget in the app?
Written by
Marcos Martinez Rodriguez
Updated yesterday
My refund is not reflected in my budget
Written by
Marcos Martinez Rodriguez
Updated yesterday
Requests and Resources
How to make a request
Written by
Marcos Martinez Rodriguez
Updated over a week ago
I haven’t received my request
Written by
Marcos Martinez Rodriguez
Updated over a week ago
Can I track my request?
Written by
Marcos Martinez Rodriguez
Updated over a week ago
How to cancel a request?
Written by
Marcos Martinez Rodriguez
Updated over a week ago
Why is my request cancelled?
Written by
Marcos Martinez Rodriguez
Updated over a week ago
Can I request something that is not on Learnerbly?
Written by
Marcos Martinez Rodriguez
Updated over a week ago
How to make my requests private?
Written by
Marcos Martinez Rodriguez
Updated over a week ago
The resource is cheaper on the provider's website
Written by
Marcos Martinez Rodriguez
Updated over a week ago
How to recommend a resource
Sharing is caring!
Written by
Marcos Martinez Rodriguez
Updated over a week ago
I want to create a Playlist
Written by
Marcos Martinez Rodriguez
Updated over a week ago
Can I request a used / second-hand book?
Written by
Marcos Martinez Rodriguez
Updated over a week ago
I have received an invoice to pay import tax for my request, why?
Written by
Marcos Martinez Rodriguez
Updated yesterday
Updating Details
Can I change my login for my personal email?
Written by
Marcos Martinez Rodriguez
Updated over a week ago
How can I update my delivery/shipping address?
Written by
Marcos Martinez Rodriguez
Updated over a week ago
How can I update my personal details (name, email, etc)?
Written by
Marcos Martinez Rodriguez
Updated over a week ago
Bugs and Issues
Bugs and Troubleshooting
Most common issues and how to solve them
Written by
Marcos Martinez Rodriguez
Updated over a week ago
Drat! I have an issue/error with my login account
Written by
Marcos Martinez Rodriguez
Updated over a week ago