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FAQs for Users
FAQs for Users
Frequently asked questions by and for users
31 articles in this collection
Written by
MJ,
Galina Grkovikj,
and
Noemi Oracion
What is work-related training?
Written by
MJ
Updated over a week ago
What languages do you support?
Written by
MJ
Updated over a week ago
Can I suggest content that’s not on Learnerbly?
Written by
MJ
Updated over a week ago
What is Learnerbly
What is Learnerbly?
Written by
Galina Grkovikj
Updated over a week ago
How to use the Learnerbly platform
Written by
Galina Grkovikj
Updated over a week ago
Learning Credits
What are Learning Credits / Budget?
Written by
Galina Grkovikj
Updated over a week ago
Resource is more expensive and exceeds my budget
Written by
Galina Grkovikj
Updated over a week ago
Why can't I see my budget in the app?
Written by
Galina Grkovikj
Updated over a week ago
My refund is not reflected in my budget
Written by
Galina Grkovikj
Updated over a week ago
Requests and Resources
How to make a request
Written by
Galina Grkovikj
Updated over a week ago
How to request a Refund
Am I eligible for a refund?
Written by
Galina Grkovikj
Updated over a week ago
I haven’t received my request
Written by
Galina Grkovikj
Updated over a week ago
Can I track my request?
Written by
Galina Grkovikj
Updated over a week ago
How to cancel a request?
Written by
Galina Grkovikj
Updated over a week ago
Why is my request cancelled?
Written by
Galina Grkovikj
Updated over a week ago
Can I request something that is not on Learnerbly?
Written by
Galina Grkovikj
Updated over a week ago
How to make my requests private?
Written by
Galina Grkovikj
Updated over a week ago
The resource is cheaper on the provider's website
Written by
Galina Grkovikj
Updated over a week ago
How to recommend a resource
Sharing is caring!
Written by
Galina Grkovikj
Updated over a week ago
I want to create a Playlist
Written by
Galina Grkovikj
Updated over a week ago
Can I request a used / second-hand book?
Written by
Galina Grkovikj
Updated over a week ago
I have received an invoice to pay import tax for my request, why?
Written by
Galina Grkovikj
Updated over a week ago
Winter Holiday Period FAQs
Advice/notices for the end of year period at Learnerbly
Written by
Galina Grkovikj
Updated over a week ago
Updating Details
Can I change my login for my personal email?
Written by
Galina Grkovikj
Updated over a week ago
How to reset your Learnerbly password account
How to reset your password if you need to.
Written by
Galina Grkovikj
Updated over a week ago
How can I update my delivery/shipping address?
Written by
Galina Grkovikj
Updated over a week ago
How can I update my manager approver?
Written by
Galina Grkovikj
Updated over a week ago
How can I update my personal details (name, email, etc)?
Written by
Galina Grkovikj
Updated over a week ago
Bugs and Issues
Why my email is not recognised when logging into Learnerbly?
Unable to log in to your Learnerbly account?
Written by
Noemi Oracion
Updated over a week ago
Quick Troubleshooting
Most common issues and how to solve them
Written by
Galina Grkovikj
Updated over a week ago
Drat! I have an issue/error with my login account
Written by
Galina Grkovikj
Updated over a week ago