Your Masterclass subscription will be processed within 24 - 48hrs hours from when your request has been approved. Please do check your inbox and junk/spam folder if that is not the case. Once it has been processed, you will receive a unique URL link in your inbox from the Learnerbly team to access your subscription.

To redeem the link, please follow the below steps:

  1. Open the link code sent to you. It will direct you to the MasterClass website.

  2. In the 'Create Account' screen, enter your email address (you should use the same email address where you are receiving this email) and desired password then click on the 'Create Account' button.

  3. Select "Let's get started" to begin choosing your classes.

  4. Continue to the homepage to start your learning journey on Masterclass.

  5. Enjoy!

Notes:

  • You will not need to enter any card information

  • It works best if you are on a desktop and not using Internet Explorer

  • Please always check your spam/junk folder for the gift code. If you still haven't found your email, please check with the department in charge of IT in your organisation, as sometimes the firewall security system can block external emails from some providers.

Refund Policy

No refunds. Since Masterclass codes are pre-purchased, we are unable to offer any refunds at all. Apologies for the inconvenience.

Sales and Promotions

Since these are pre-purchased codes, we are unable to avail of any sales and 2x1 promotions advertised on the MasterClass website. Our most sincere apologies for the inconvenience.

If you have any further questions, please get in touch with us via Intercom, we are always happy to help.

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