Your access to Learnerbly is via your company and their agreement with us therefore we are only able to send resources to workplace email addresses.

Likewise, due to GDPR reasons, we cannot change the users' login details to their personal emails or send any information to personal emails.

We are contracted with your organisation as an entity (not the users as individuals), therefore contractually we can only handle user data that is linked with your company, i.e. work emails etc. This applies to existing and former users.

In some particular cases (especially with digital resources), due to the provider's policies, users will need to redeem certain resources under their personal accounts.

For more information about digital resources, please visit the Online Courses and Digital Resources article.

With the exception of those cases, Learnerbly is not liable for resources redeemed to personal emails.

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