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Request an Amazon book that is not on Learnerbly
Request an Amazon book that is not on Learnerbly

How to recommend and request a resource that isn't on our platform

Galina Grkovikj avatar
Written by Galina Grkovikj
Updated over a week ago

❗️Important note: The option "Request a book that's on Amazon" is only available for users that are in these regions:

  • 🇬🇧 The UK

  • 🇺🇸 USA

  • 🇩🇪 Germany

  • 🇪🇸 Spain

On the platform, we have thousands of resources to choose from—from conferences to coaching, online courses, podcasts, and much more!

From the Explore page of the Learnerbly platform, you can use the Discover tab to see which resources are currently trending for your company, such as resources we've added recently, as well as personalised recommendations based on what and how you like to learn.

However, if you don't find what you are looking for, and you would like to request an Amazon book (not Kindle) you can do so by clicking on "Resource not on Learnerbly?" in the header of your dashboard:

After clicking on Resource not on Learnerbly? you will see the following option:

Note on cross-region requests: Due to logistics and region restrictions, it's not possible to make cross-region requests. Apologies for the inconvenience caused.

  1. First, make sure that the book and the format of the book are the correct ones you want. Each book format has a different link with a different ASIN code (Amazon Standard Identification Number), and our system uses that ASIN code to identify that book and the format. Please double-check that you are using the correct link in the right format and that the book is in stock (we can't fulfil out of stock books or books that are on pre-order).

    Currently, we can only purchase books that are sold and dispatched by Amazon. We don't fulfil from third-party providers or Amazon Marketplace. If you add a link to a book that is sold and/or dispatched by a third party or Amazon Marketplace, the system will reject the book. Please check that the book states that is dispatched and sold by Amazon.

  2. Copy and paste the right Amazon link for the format and book you want. You can also double-check in this step the book and the format you are suggesting:

    If everything is fine, click on the "Looks good! Let's continue" button.

    NOTE: If you encounter an error, it might be for the following reasons:

    • The linked Amazon item is not a Book. If this is the case, please use the "Suggest a resource to add to Learnerbly" option.

    • The linked Amazon item is out of stock. If so, please make sure the book you are trying to request is in stock.

    • The linked Amazon item is only available through the Marketplace/third-party seller and is not fully sold and dispatched by Amazon. Our system cannot automatically fulfil Marketplace books. Currently, it is only offered by a third-party seller and, at the moment, our guidelines don't allow our system to purchase books from third-party sellers.

    • The book is a used book. We cannot order second-hand books. We are only able to request new books from Amazon.

    • Some information is missing from your shipping address. Please make sure to input all your information, including your phone number.

    • Some formats have ASIN codes that consist of letters, and the system will identify that as a Kindle and reject it, since Kindles are not available for the 'Request an Amazon book that is not on Learnerbly' feature. In this case, we recommend reaching out to our support team.

  3. Then, on the following page, you can send a message to your approver manager, as well as confirm your shipping details (for physical books). Please double-check that all the information is correct before confirming.

    If you need to update your address, only click on "Change address".

    By default, your request will be shown to your colleagues at your organisation. If you don't wish to share this, only turn off the button "I’m happy for this request to be shown to others at (the name of your company)"

  4. Done! You will receive a confirmation email that your request will either be sent to your manager for approval. Once it's approved, our system will purchase this for you, and it will be on your way! You will get all the updates in your email. Keep an eye on your inbox and spam/junk folders!

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