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Invoicing FAQ

Answers to common invoicing questions to help ensure a smooth payment process.

Galina Grkovikj avatar
Written by Galina Grkovikj
Updated over 5 months ago

1. When will my invoice be paid?

We work on a Net 30-day payment schedule for partner invoices, with payments processed twice a month.

This means that once your invoice has been approved, you’ll receive payment within 30 days. If it's been longer than that, feel free to drop us a line at partnerinvoices@learnerbly.com and we’ll look into it.

2. How should I format my invoice?

We use a single-invoice model, so your invoice should show Learnerbly’s commission as a minus line.
This helps keep things clear and aligns with VAT and HMRC guidelines.

✍️ Example invoice format:

For Non-VAT Registered Partners:

Item

Net Price

VAT

Gross Price

Learning product x

£100.00

£0.00

£100.00

- Learnerbly commission (30% of NET price)

£30.00

£6.00

£36.00

Total amount to pay

£64.00

For VAT Registered Partners:

Item

Net Price

VAT

Gross Price

Learning product x

£100.00

£20.00

£120.00

- Learnerbly commission (30% of NET price)

£30.00

£6.00

£36.00

Total amount to pay

£84.00

3. Do I have to use this exact format?

Not at all. As long as Learnerbly’s commission is clearly shown as a minus line, you're free to use the format that works best for you.

4. What if I quoted the client without VAT?

Just reach out to us at partnerinvoices@learnerbly.com — we're here to help.

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