The Learnerbly agent is an AI learning assistant built into the Learnerbly web app.

Describe what you want to learn in plain language and it recommends resources from your organisation's Learnerbly catalogue and lets you request them without leaving the chat. Tell it where you want to get to, and it interviews you and builds a personalised learning pathway towards a new role or a new skill, which you then follow and change step by step.

It is the same agent that answers you in Slack, so wherever you talk to it, it already knows your role, the formats you prefer, your remaining budget and what you have learned before.

Two agents, one conversation

Start a conversation

Find and request learning

Plan a learning pathway

Follow and change your pathway

Bring your CV or your LinkedIn profile

What the agent knows about you, and what it can and cannot do

Troubleshooting

Behind the chat there are two specialists, and you never have to choose between them.

The moment you ask for a pathway, share your CV, or want to change a step of a pathway you already have, the Discovery Agent hands the conversation over, and a small line appears in the chat: "Planning your pathway from here · you can carry on in your pathway later". Ask about something unrelated, such as a book on a different topic, and the conversation comes back to the Discovery Agent just as quietly.

In Slack, the pathways agent is available in a direct message with the Learnerbly app, where only you can see the conversation. In channels you get the Discovery Agent.

Open the Home page of the Learnerbly web app. Under "Spark something. What do you want to learn?" you will find the chat box, a few suggested prompts, and, once you have one, your open pathways.

Every reply streams in as it is written, and you can keep going in the same conversation with the "Ask a follow-up…" box. The conversation stays where it is when you leave the page: come back to Home and you can carry on. Press Start over at the top to begin a fresh one. Starting over saves a short note of what you were looking for, which is what makes your next suggested prompts personal.

Every reply has 👍 and 👎 buttons. Please use them: that feedback is exactly what we use to improve the agent, and it takes a second.

Talk to it the way you would talk to a colleague. Describing the problem usually works better than naming a product.

If your question is broad, the agent shows a first set of results and asks one short question to narrow it down. If it is very broad ("help me grow"), it asks first.

You get a two or three sentence summary and a set of cards, one per resource, showing its format, title and supplier. Use the format chips above the cards to filter them, and the bookmark icon to save one for later.

Click a card to open it inside the chat: you see the full description, a View full details link to the resource page, and Request this.

Keep refining in the same conversation: cheaper options, books only, something shorter, show me more. What you ask for sticks until you change it, so after "books only" every later search stays on books until you say otherwise. Under each set of results, "Were these results relevant?" with Yes and No tells us how well the search did.

Click Request this on a resource and the request opens right there, in four short steps. If your organisation does not have in-chat requests yet, Request this opens the resource page instead, where you request it as usual.

Requests made in the chat are ordinary Learnerbly requests. They appear in your requests list, go to your usual approver and are fulfilled in exactly the same way. Free resources such as articles, podcasts and videos do not need a request: open them straight from the card. You can read more in How to make a request.

A learning pathway is an ordered route of steps towards a goal: resources from your catalogue, such as books, courses and articles, plus short exercises and reflections that help you put them into practice. It is sized to the hours and weeks you have, it respects your budget and the formats you prefer, and it is yours to change.

You can plan a pathway towards a new role ("I want to become a data analyst") or towards new skills in the role you have ("I want to get better at giving feedback"). You do not need to know your next role to start: say what you enjoy and the agent suggests two or three directions to choose from.

On the Home page, pick Plan my route to a new role or Build a skill step by step, or just say it in your own words. If you were invited to plan your next step, you will also see a card that says "Plan your next step with us" with a Let's start button; Not now puts it away, and you can always start later from the prompts.

The interview is a short conversation, not a form: about five to eight exchanges, one question at a time. The agent asks about:

Every question can be skipped. If you do not know or would rather not say, say so and the agent moves on. It also starts from what Learnerbly already knows about you: your job title, the formats you chose when you signed up, your interests, the budget you have left and, if you have shared one, the skills on your CV. Instead of asking from scratch it offers these as defaults to confirm, for example "Last time you had 2 hours a week for 6 weeks. Same again?"

If you stop half-way, nothing is lost. Next time you open Home you will see "Pick up where you left off?" with Continue the brief and Build a plan from what I've said. And if you would rather not be interviewed at all, tell the agent to just build it: you get a more general plan you can refine later.

Before anything is built, the agent reflects back what it understood as a card headed "Here's what I understood": where you are coming from and heading to, your time, your budget and formats, what you want to be able to do, the skills you'll build, any it has left out for now, and what you already bring.

Tap anything on the card to change it. Tapping a cell starts a message for you to finish ("Change my weekly hours to…"). Tapping a skill in Skills you'll build leaves it out, tapping one in Left out for now puts it back, and tapping one in You already bring tells the agent you do not have it. When the card is right, press Looks right, build my pathway, or Change something to carry on talking.

Building usually takes under a minute and can take up to two. You can leave the page: your pathway will be waiting in Your pathways.

The finished pathway appears as a card in the chat: its route, the time it should take you against your target, what the resources cost against your budget, how many of your target skills it covers, and Start here, the first step with a line on why it comes first. Open your pathway takes you to its page.

If the best plan would cost more than your budget, the agent says so and offers one that fits. When you have told the agent what you want to be able to do, the last step is a short exercise that tests it, so you have something concrete to show at the end, not just a list of finished resources.

Your pathways are always one click away: Pathways in the top bar shows how many you have open, the Home page shows your two most recent open pathways with their next step, and See all your pathways opens the full list, open ones first.

The pathway page shows your progress, the time you have left against your target, the skills covered and the cost against your budget, then the steps in order. Each step shows its format and supplier, the skill it builds, a time estimate, its price, and a line on why it is there. View opens the resource page, where you request it as usual. Exercises and reflections have no resource: open What to do to read the task.

Press Start when you begin a step and Mark done when you finish; you can log how long it took, which keeps the estimate for the rest of your plan honest. Requesting a step's resource from Learnerbly counts as starting it. Skip a step you do not need, or reopen one you marked too early.

Pause keeps your steps and progress for whenever you are ready to Resume. Archive (in the ⋯ menu) closes a pathway for good: you can still read it and its history, but it can no longer be changed.

Each step has a ⋯ menu with everything you can do to it.

You can ask the agent to do any of this instead: "swap step 3 for a book", "add a podcast on delegation", "move the exercise to the end". It makes the change and shows it as a card in the chat. It asks first when a step is already started or done, because changing it resets the time you logged.

When what the pathway is for changes (your goal, your hours, your deadline, the formats you want), use Re-plan above the steps or tell the agent ("I now have 5 hours a week"). The agent updates your brief, confirms it with you and builds a new version, which arrives as a proposal: "A new plan is ready for you to review", with the steps kept, changed and removed. Nothing changes until you accept it, and steps you have done, started, skipped or pinned are never touched by a re-plan.

The panel beside the steps carries the same conversation as the Home page, so you can ask about a step (Ask about this step in its menu), change something, or re-plan without leaving the page. Its other tabs show your Brief, the Skills the pathway covers, and a history of Changes.

Sharing your CV saves you most of the interview. The agent reads it before asking anything, records the skills it shows, and never asks you again for what the CV already says. Those skills appear on your brief under You already bring · from your CV, and the agent leaves them out of the plan so your pathway builds on what you have rather than teaching it again.

Use the + button next to the chat box, drag the file onto the chat, or paste the text in (a long paste becomes a "Pasted text" attachment). You can attach PDF, Word (.docx), CSV, Markdown and plain text files, up to 10 MB each and up to three per message, on the Home page and in the chat panel of a pathway.

The file uploads and is read straight away: the chip shows Uploading, then Reading…, then its details (for example "PDF · 2 pages · 52 KB"). Send is held until every file is ready, and if a file cannot be read you are told before you send. Then write your message, or just pick Plan my route to a new role, and send.

If your CV's latest role has an end date, or the CV looks more than a year old, the agent's first question is whether you are still in that role. If a skill on the card is wrong, tap it to say so, and if you share a newer CV later, its skills replace the earlier ones.

You do not need a CV to hand. LinkedIn can save your profile as a PDF, and the agent reads it the same way. There is no connection between Learnerbly and LinkedIn: nothing is synced, and you choose what to share and when.

The PDF carries your headline, your About summary if you have one, your experience (titles, companies, dates and descriptions), education, certifications and languages, but only the handful of skills LinkedIn shows as Top skills, not your full skills list. The agent fills the gap from your experience, and you can add anything it missed in a sentence, so it is worth a quick look at the You already bring row on your brief.

If you would rather the agent saw your full skills list, use LinkedIn's data export instead. Click Me, then Settings & Privacy, Data privacy and Download your data, tick Profile, Skills and Positions, and request the archive. It arrives by email within a few minutes as a set of CSV files. Attach Skills.csv and Positions.csv to the chat, in one message or across a couple, and the agent reads them together as one CV.

The original file is kept for 30 days and then deleted. The text the agent read from it stays in that conversation so you can refer back to it, and the skills it found are kept on your Learnerbly profile so later pathways start from them. If you would like any of this removed sooner, ask us through the chat and we will do it for you.

To personalise what it suggests, the agent reads from your Learnerbly profile: your name, job title and job family, the formats you chose at sign-up, your learning interests, the resources you have already requested (so it never suggests them again), your remaining budget, and, if you have shared one, the skills from your CV. Where your organisation hides budget amounts from learners, the agent never mentions money.

The agent only recommends what is in your catalogue, so a very narrow or unusual request may come back empty. Try describing the skill or the problem rather than naming a product. If the resource you want genuinely is not on Learnerbly, you can still ask us to add it.

The agent answers in the language you write in, and if you attach a CV written in another language it may follow the CV. Just ask it to carry on in English (or any language you prefer) and it will.

Building can take up to two minutes. You do not have to wait on the page: your pathway will be in Your pathways when it is ready. If the agent tells you it could not build a plan this time, your current plan is untouched; try again or tell the agent what you would like to change.

Only one re-plan runs at a time. Wait for it to finish, or cancel it from the notice above the steps, before asking for another. If re-planning is unavailable, your plan is exactly as it was; try again in a moment.

The plan was changed in the meantime, for example by the agent in the chat. Nothing was recorded. The plan shown on the page is the latest, so decide there.

Learning pathways are not switched on for your organisation yet. See Not seeing learning pathways? above.

Tell us how it did: the 👍 and 👎 under every reply go straight to the team, and Feedback in the footer of the web app is always open.