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How can I update my delivery/shipping address?
How can I update my delivery/shipping address?
Galina Grkovikj avatar
Written by Galina Grkovikj
Updated over a week ago

If you want to update your delivery address after placing the order, please contact us as soon as possible so we can cancel the request, then, you can request again the resource with the updated delivery address.

Please always double-check your orders before requesting them at the checkout to avoid any issues, as once submitted a request, is not possible to make any changes, due to our API system purchasing the requests automatically with the information registered by the user.

Update your delivery address

You can always update your delivery address at the moment of confirming your request on our platform. The system will always ask you to confirm and update your shipping address for physical resources.

You can also save your previous address for your next request and make it the default shipping address:

Please, always double-check that your address is properly completed and, if you are using auto-fill tools, make sure that the details are correct.

Note: This action only takes effect BEFORE making the request. It is not possible to change/update the delivery address once the request has been placed. In that case, depending on the resource, the request will have to be cancelled.

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