How to cancel a request

What you need to know about canceling a request.

Noemi Oracion avatar
Written by Noemi Oracion
Updated over a week ago

Canceling a request depends on the procedure, policy, and what type of resources you are requesting to cancel.

Canceling request for a physical book

Please contact us immediately, as most of our physical books are usually purchased automatically by our system. If the book has been dispatched prior to contact, we are unable to cancel the request.

Canceling request for a course

Cancelation policies defer from the provider. This is also in accordance with our refund policy.


Canceling request for a subscription

This can depend on the situation (e.g. technical issue) and their policy if the provider accepts a cancelation. This is also in accordance with our refund policy.

Canceling requests for an event or webinar

If in case the event has already started and you decided to cancel it, the provider is unable to cancel your request and can only offer a reschedule.

Canceling requests for an Ebook

Cancelation policies defer from the provider. This is also in accordance with our refund policy.

Canceling purchased requests for Amazon books

If your resource is damaged upon receiving the item or you changed your mind, please let us know within 14 days and we can process a refund upon returning the item.

For more information about our Refund Policy please visit the article below:

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