Learnerbly

Useful FAQs for users of the Learnerbly platform

FAQs for Users

Discover our 30-day code validity policy at Learnerbly in this helpful guide.

Code Validity

This article describes what is currently happing to a large number of German and Spanish book orders

Amazon deliveries in Germany and Spain

Books RRP - FAQs

Galina Grkovikj

Lawrence Craig

Noemi Oracion

Learnerbly for Users

Global Content Region Users

Don't you see the "Request" button on that resource? This is why.

Why I can't see the ''request'' button?

I haven’t received my request

How to request a Refund

Why is my request cancelled?

The most common reasons on why requests get cancelled.

Cancelled Requests

Making requests

Can I change my login for my personal email?

How can I update my delivery/shipping address?

How can I update my manager approver?

How can I update my personal details (name, email, etc)?

Updating Details

Pricing Accuracy and Promotions: Understanding How Learnerbly Reflects Provider Pricing

Price Discrepancy

I have received an invoice to pay import tax for my request, why?

Requesting and accessing online courses with Learnerbly - what happens next?

Online Courses and Digital Resources

Accessing your Perlego subscription request via Learnerbly

Perlego at Learnerbly

Frequently asked questions about Amazon books.

All About Amazon books

Learn more about Dataquest at Learnerbly!

Dataquest at Learnerbly

Learn more about Headspace at Learnerbly.

Headspace at Learnerbly

Accessing your StreamSkill subscription request via Learnerbly

StreamSkill at Learnerbly

Accessing your Blinkist subscription request via Learnerbly

Blinkist subscriptions at Learnerbly

Accessing your Busuu subscription request via Learnerbly

Busuu subscriptions at Learnerbly

Important information about your NYT request

The New York Times subscription

Accessing your Audible subscription request via Learnerbly

Medium at Learnerbly

Accessing your Skillshare subscription request via Learnerbly

Skillshare Subscription at Learnerbly

How we fulfil Educative content via Learnerbly

Educative Subscription

How we send your Pluralsight subscriptions to you

Pluralsight Subscription

Accessing your Masterclass subscription request via Learnerbly

MasterClass Subscriptions at Learnerbly

How we generally fulfil ebooks (not Kindles) requested through Learnerbly

Digital books (e-books)

Scrimba at Learnerbly

Accessing your XigXag audiobook request via Learnerbly

XigXag Audiobooks

How to access your Curio subscription via Learnerbly

Curio subscription

O'Reilly at Learnerbly

How to activate your subscription for Schoolism

Schoolism at Learnerbly

Babbel at Learnerbly

Learn more about FutureLearn at Learnerbly.

FutureLearn at Learnerbly

Learn more about physical and digital resources at Learnerbly

Physical & Digital Resources

What are Learning Credits / Budget?

Frequently asked questions about learning budget.

Learning Credits/Budget FAQ

Resource is more expensive and exceeds my budget

Why can't I see my budget in the app?

My refund is not reflected in my budget

Learn more about Learning budgets and credits

Learning Credits

Unable to log in to your Learnerbly account?

Why my email is not recognized when logging into Learnerbly?

Can't you in login into Learnerbly? Here are some common reasons and what to do in each case

Drat! Unable to log in to Learnerbly App

Unable to see the “Request” button

This collection might help you resolve the issue

Bugs and Issues

Find answers and get help from Intercom Support and Community Experts

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