Learnerbly

Useful FAQs for users of the Learnerbly platform

FAQs for Users

Noemi Oracion

Galina Grkovikj

Learnerbly for Users

Global Content Region Users

Don't you see the "Request" button on that resource? This is why.

Why I can't see the ''request'' button?

I haven’t received my request

How to request a Refund

Why is my request cancelled?

The most common reasons on why requests get cancelled.

Cancelled Requests

Making requests

Can I change my login for my personal email?

How to reset your password if you need to.

How to reset your Learnerbly password account

How can I update my manager approver?

How can I update my personal details (name, email, etc)?

Updating Details

Frequently asked questions about Amazon books.

All About Amazon books

Accessing your Perlego subscription request via Learnerbly

Perlego at Learnerbly

Price Discrepancy

Requesting and accessing online courses with Learnerbly - what happens next?

Online Courses and Digital Resources

Learn more about Dataquest at Learnerbly!

Dataquest at Learnerbly

Learn more about Headspace at Learnerbly.

Headspace at Learnerbly

Accessing your StreamSkill subscription request via Learnerbly

StreamSkill at Learnerbly

Accessing your Blinkist subscription request via Learnerbly

Blinkist subscriptions at Learnerbly

Accessing your Busuu subscription request via Learnerbly

Busuu subscriptions at Learnerbly

I have received an invoice to pay import tax for my request, why?

All you need to know about Udemy courses we offer on Learnerbly

Udemy Courses

How to request and get reading Kindle editions

Kindles at Learnerbly

Accessing your Skillshare subscription request via Learnerbly

Skillshare Subscription at Learnerbly

How we fulfil Educative content via Learnerbly

Educative Subscription

Accessing your Audible subscription request via Learnerbly

Audible Subscriptions

Accessing your Masterclass subscription request via Learnerbly

MasterClass Subscriptions at Learnerbly

Physical & Digital Resources

What are Learning Credits / Budget?

Frequently asked questions about learning budget.

Learning Credits/Budget

Resource is more expensive and exceeds my budget

Why can't I see my budget in the app?

My refund is not reflected in my budget

Learning Credits

Unable to log in to your Learnerbly account?

Why my email is not recognised when logging into Learnerbly?

Can't you in login into Learnerbly? Here are some common reasons and what to do in each case